Delivery Policy

Our delivery policy is simple and straight-forward:

All deliveries are done using trusted door-to-door couriers and your order is fully insured from the moment it leaves us, right up until it’s in your hands!

You will receive an email with a tracking number and link as soon as your goods have left our warehouse in Cape Town.

All orders placed online can only be delivered within the borders of South Africa. 

All orders received by 11 am will be processed the same day and dispatched the following working day on condition that payment reflects in the bank account of Monthly Madness and assuming no stock availability issues. Orders placed on weekends will be processed on the following Monday.

Standard Delivery Lead Times

Main centres: 3 – 4 working days*
Outlying areas: 3 – 5 working days*

*From 1 October to 20 December please expect an additional two working days for your delivery due to high demand and courier limitations.

Pre-Order Lead Times

If a product is on 'pre-order', it will be highlighted on the product page as such. These are orders that have already been placed with our supplier but have not been received in our warehouse yet. 

Please expect up to 30 days delivery times. 

Pre-orders can be cancelled and fully refunded at any time.

Cost of delivery

We offer FREE Delivery for orders above R1250.

For orders below R1250 we charge a delivery fee of R79 per order anywhere in South Africa. Other retailers might advertise free delivery but they simply load the delivery fee on each product they sell, which results in you, the customer paying much more for delivery than what you will with us.